At Zambus, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase from our store.

By using our website, you agree to the practices described in this policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following types of information:

Personal Information

• Name
• Email address
• Phone number
• Shipping and billing address

Order Information

• Products purchased
• Order details
• Payment confirmation information

Technical Information

• IP address
• Browser type
• Device information
• Website usage data

This information helps us operate and improve our online store.

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and deliver your orders
• To communicate order updates and confirmations
• To provide customer support
• To improve our website and user experience
• To detect and prevent fraudulent transactions

We only collect information necessary to provide our services effectively.

3. Payment Information

All payments on Zambus are processed securely through trusted payment gateways such as Razorpay.

Accepted payment methods may include:

• UPI
• Debit Cards
• Credit Cards
• Net Banking
• Digital Wallets (if supported by the payment gateway)

Cash on Delivery (COD) is not available.
Orders are processed only after successful payment confirmation.

Zambus does not store any card or payment details on its servers. All sensitive payment information is handled securely by the payment gateway provider.

4. Cookies

Our website may use cookies to improve user experience. Cookies help us:

• Remember your preferences
• Improve website functionality
• Analyze website traffic and performance

You may disable cookies in your browser settings if you prefer.

5. Sharing of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may only be shared with trusted service providers required to operate our business, such as:

• Payment gateway providers
• Shipping and logistics partners
• Website hosting and technical service providers

These partners only receive the information necessary to perform their services.

6. Data Protection

We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, while we strive to protect your information, no method of online transmission or electronic storage is completely secure.

7. Your Rights

You have the right to:

• Request access to your personal information
• Request correction of incorrect information
• Request deletion of your personal data where applicable

To make such requests, please contact us using the details below.

8. Changes to This Privacy Policy

Zambus may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

9. Contact Us

If you have any questions regarding this Privacy Policy, you may contact us at:

Email: officialzambus@gmail.com
Website: www.zambus.in